Refund Policy

1. Introduction

At Monte lora, we strive to provide the best products and services. Our refund policy is designed to ensure that you are satisfied with your purchase. Please read our policy carefully before making a purchase.

2. Eligibility for Refunds

Refunds are available under the following conditions:

3. Requesting a Refund

To request a refund, please contact our customer service team at Monte lora@gmail.com within 14 days of receiving your order.

4. Refund Process

Once your refund request is approved, the refund will be processed within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.

5. Exceptions

No refunds will be provided for products that have been used, altered, or tampered with in any way.

6. Contact Us

If you have any questions about our refund policy, please contact us at Monte lora@gmail.com.